by fieldsoftltd | Jun 12, 2025 | AI in CRM
AI is dominating LinkedIn News right now, with headlines like “AI eliminates entry‑level jobs” grabbing attention. But before we panic, let’s break down what’s really happening and what it means for your career. 1. What the Numbers Say About AI and Early Careers...
by fieldsoftltd | May 25, 2025 | AI in CRM
AI is transforming CRM systems, but businesses must ensure they use it responsibly. At FieldSoft, we help companies optimise CRM platforms, ensuring transparency and trust when adopting AI. This post explains how AI-driven CRM systems promote transparency and how...
by fieldsoftltd | Apr 24, 2025 | AI in CRM
Responsible AI in CRM: Balancing Innovation and Oversight Artificial intelligence is no longer a futuristic concept. It’s already at the core of how modern CRM systems function — from forecasting pipeline activity to suggesting next best actions. But as this...
by fieldsoftltd | Apr 24, 2025 | AI in CRM
Let’s face it—CRM isn’t glamorous.It’s not going to win you likes on Instagram, and it certainly won’t go viral on TikTok (unless you ask Alexa for CRM advice—then maybe). But behind every growing, customer-focused business is a well-implemented CRM system. One...
by fieldsoftltd | Mar 3, 2025 | AI in CRM
Customer Relationship Management (CRM) has evolved beyond a simple database for storing contact details. Today, modern CRM systems integrate artificial intelligence (AI) and emerging technologies like blockchain, voice assistants, and the Internet of Things (IoT) to...
by fieldsoftltd | Nov 19, 2024 | AI in CRM
Apple is rolling out a new Apple Intelligence feature that replaces traditional preambles in Apple Mail with AI-generated summaries. While this update is already live in the USA, it will launch in the UK this December. For CRM users and marketers, this represents...
