Data migration
Old systemSpreadsheets
New CRMClean data
MappedEvery field
CleanedDuplicates merged
CheckedCounts match
✓
Migration validatedReady for go-live
CRM Data Migration

CRM data migration without losing your history

We move your customers, deals and history into Zoho, Salesforce or SugarAI from spreadsheets or another CRM. Cleaned, de-duplicated and checked before go-live.

Why migrations go wrong

Bad data in, bad CRM out

Migrations go wrong in predictable ways. Duplicates come across twice, deals land on the wrong account, and sales users stop trusting the new system in the first week.

We treat migration as its own piece of work: map it, clean it, test it, then move it.

What we move

  • Accounts, companies and contacts
  • Leads and deals with stages and values
  • Notes, activities and history
  • Products, quotes and invoices
  • Attachments, where the old system allows export
  • Record owners, matched to your new users
See the difference

What cleaning your data looks like

A small example. Flip the switch.

NameCompanyEmailPhone
jo smithACME LTDjo@example07700900123
Jo SmithAcme Ltdjo@example.co.uk+44 7700 900123
J. Smithacmejo@example.co.uk
Sam PatelNorthwindsam@example.org01632 960000
SAM PATELNorthwind Ltd.sam@example.org
Jo SmithAcme Ltdjo@example.co.uk+44 7700 900123
Sam PatelNorthwind Ltdsam@example.org+44 1632 960000
5 records. 3 duplicates. Mixed formats.
2 records. Duplicates merged. Formats fixed. Nothing lost.
Moving from and to

Move from any CRM to any CRM

If your old system can export its data, we can move it. If your new CRM can import data or has an API, we can load it. These are the systems we're asked about most.

From

SpreadsheetsSalesforceHubSpotSugarCRM / SugarAIZoho CRMBiginPipedriveMicrosoft Dynamics 365Act!CapsuleOutlook and email contactsAny other CRM or database

To

Zoho CRMZoho OneSalesforceSugarAIHubSpotAny CRM that can import data

Not sure your system can export? Tell us what it is on a free call and we'll check.

Our process

Six steps, signed off as we go

Audit

We export your current data and count what is there, including duplicates and gaps.

Map

Every old field is mapped to a new one. You approve the mapping before anything moves.

Clean

Duplicates merged, formats fixed, dead records flagged for you to keep or drop.

Test

A sample import into a test setup. Your team checks real records they know.

Migrate

The full move, timed so your team loses as little working time as possible.

Validate

Record counts and spot checks against the source, so nothing goes missing.

Optional extra

Telephone-verified data clean

Old data goes stale. People leave, companies close, numbers change. Before you migrate, we can have your contact records checked by phone so only current, verified contacts move into the new system.

  • Every record called, up to 3 attempts
  • Decision-makers and contact details verified
  • Dead companies flagged
  • Clean file returned ready to import
Ongoing support

Look after your new CRM

A fixed monthly fee for fixes, user changes and consultancy days. Move the sliders to find your plan.

15
1

Silver

£550 / month
For teams up to 20 users
  • Fair-use support requests each month
  • 1 consultancy day a month (7 hours)
  • Support 9am to 5pm
  • 5% off project work
Talk to us
Room to grow

Gold

£900 / month
For growing teams up to 50 users
  • Fair-use support requests each month
  • 2 consultancy days a month (14 hours)
  • Support 9am to 5pm
  • 10% off project work
Talk to us

Platinum

Bespoke
For larger or multi-platform setups
  • Flexible users and request volume
  • Consultancy days to suit you
  • Support 9am to 5pm
  • 15% off project work
Talk to us

Unused consultancy days carry over, up to 10 days. How the managed service works

FAQ

CRM data migration questions

Can you migrate from a CRM that isn't listed?
Yes. If your old system can export its data, through a file or an API, we can move it. If your new CRM can import data or has an API, we can load it. We check both on a free call before you commit.
How long does a CRM data migration take?
It depends on how many records you have, how many systems they come from, and how messy they are. We give you dates in the scope after the audit.
Will we lose our history?
Not if it can be exported. Notes, activities and deal history come across linked to the right records. If the old system limits exports, we tell you during the audit, before you commit.
Do we need to stop using our old CRM?
Your team keeps working in the old system until the final migration. We agree a cut-over time with you so your team knows when to switch.
How much does a CRM data migration cost?
We quote a fixed price after the audit, once we know the volume and condition of your data. Migration is often part of a wider CRM implementation.
Can you migrate from Salesforce to Zoho?
Yes, and from Zoho to Salesforce. Both directions need careful field mapping because the two systems structure data differently.
Is our data safe during migration?
We work in your systems with access you control. We agree with you up front how exported files are stored and when they are deleted.

Plan your CRM migration

Book a free call. Tell us where your data lives today.