FieldSoft Privacy Policy

FieldSoft Ltd Privacy Policy

This Privacy Policy outlines how FieldSoft Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who interact with our services, including our Customer Relationship Management (CRM) platform. This policy applies to data collected through our website, Salesforce CRM, Zoho Forms, and other related services.

1. Data Controller

FieldSoft Ltd is the data controller for the personal data collected through our CRM platform, website, and related services. Our registered address is Lakeview House, 4 Woodbrook Crescent, Billericay, Essex, United Kingdom, CM12 0EQ. Our company registration number is 12664935.

2. Information We Collect

We collect and process various types of personal information, including but not limited to:

  • Contact details (e.g., name, email address, phone number)
  • Company information
  • Job title and professional details
  • Communication preferences
  • Interaction data (e.g., website visits, CRM interactions)
  • User-generated content (e.g., form submissions)

3. Data Collection Sources

We may collect your personal information through:

  • Interactions with our website
  • Use of our CRM platform
  • Completion of Zoho Forms
  • Communication with our team

4. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and improving our CRM services
  • Responding to your inquiries and requests
  • Sending relevant information about our products and services
  • Customizing and personalizing your user experience
  • Complying with legal obligations

5. Data Storage and Processing

Your data is stored and processed in:

  • Salesforce CRM
  • Zoho Forms
  • Our secure servers

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Data Sharing

We may share your personal information with:

  • Third-party service providers who assist us in delivering our services
  • Legal authorities, when required by law or to protect our rights
  • Affiliated companies within the FieldSoft Ltd group

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to the processing of your data
  • Withdraw your consent for processing

To exercise these rights or for any privacy-related inquiries, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

9. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

FieldSoft Ltd
Lakeview House, 4 Woodbrook Crescent
Billericay, Essex, United Kingdom
CM12 0EQ
Email: [email protected]

This Privacy Policy was last updated on 27th November 2023.