by fieldsoftltd | Apr 24, 2025 | CRM Tips
Let’s face it—CRM isn’t glamorous.It’s not going to win you likes on Instagram, and it certainly won’t go viral on TikTok (unless you ask Alexa for CRM advice—then maybe). But behind every growing, customer-focused business is a well-implemented CRM system. One...
by fieldsoftltd | Apr 7, 2025 | Uncategorised
FieldSoft at Zoholics UK Birmingham 2025: Why You Should Be There Too! Zoholics UK Birmingham 2025 is just around the corner, and FieldSoft is excited to announce that we’ll be attending this flagship event on 8–9 September 2025 at The International Convention...
by fieldsoftltd | Mar 22, 2025 | Uncategorised
A CRM consultant is someone who helps businesses get the most out of their customer relationship management (CRM) systems. Their job is to make sure the software works smoothly, supports business processes, and ultimately improves customer relationships. They work...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) systems have become essential for businesses of all sizes. Whether you’re struggling with sales, managing customer data, or improving collaboration between teams, a CRM system can transform the way you work. But why do you...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) software is a vital tool for businesses looking to manage customer interactions, automate sales and marketing, and streamline their operations. Whether you’re a small business owner or part of a larger enterprise, CRM...
by fieldsoftltd | Mar 21, 2025 | CRM Information
What Is the Recommended CRM? The Answer Might Surprise You Many businesses struggle to find the recommended CRM for their needs. With so many options—Zoho CRM, Salesforce, Notion, SugarCRM, and Zoho One—it’s easy to feel overwhelmed. But here’s the truth: There is no...
by fieldsoftltd | Mar 3, 2025 | Uncategorised
Customer Relationship Management (CRM) has evolved beyond a simple database for storing contact details. Today, modern CRM systems integrate artificial intelligence (AI) and emerging technologies like blockchain, voice assistants, and the Internet of Things (IoT) to...
by fieldsoftltd | Feb 23, 2025 | Uncategorised
Customer loyalty and retention are the backbone of a sustainable business. While attracting new customers is essential, long-term success comes from retaining existing ones. Studies show that increasing customer retention by just 5% can boost profits by 25% to 95%....
by fieldsoftltd | Feb 16, 2025 | CRM Tips
A great customer experience is the backbone of any successful business. Yet, many companies unknowingly develop bad Customer Relationship Management (CRM) habits that drive customers away. If your CRM strategy isn’t helping you retain customers, it might be time...
by fieldsoftltd | Feb 8, 2025 | CRM Tips
Companies that truly understand their customers’ behaviours, preferences, and pain points are the ones that foster loyalty, drive repeat business, and ultimately achieve long-term success. But how can businesses gain this level of insight? The answer lies in CRM...