by fieldsoftltd | May 4, 2025 | Uncategorised
When businesses look to streamline their customer relationship management (CRM) processes, Salesforce and HubSpot often top the list. Both platforms offer robust CRM solutions, yet they cater distinctly to different types of organisations. Many businesses are...
by fieldsoftltd | Apr 24, 2025 | Uncategorised
Responsible AI in CRM: Balancing Innovation and Oversight Artificial intelligence is no longer a futuristic concept. It’s already at the core of how modern CRM systems function — from forecasting pipeline activity to suggesting next best actions. But as this...
by fieldsoftltd | Apr 24, 2025 | CRM Tips
Let’s face it—CRM isn’t glamorous.It’s not going to win you likes on Instagram, and it certainly won’t go viral on TikTok (unless you ask Alexa for CRM advice—then maybe). But behind every growing, customer-focused business is a well-implemented CRM system. One...
by fieldsoftltd | Apr 7, 2025 | Uncategorised
FieldSoft at Zoholics UK Birmingham 2025: Why You Should Be There Too! Zoholics UK Birmingham 2025 is just around the corner, and FieldSoft is excited to announce that we’ll be attending this flagship event on 8–9 September 2025 at The International Convention...
by fieldsoftltd | Mar 22, 2025 | Uncategorised
A CRM consultant is someone who helps businesses get the most out of their customer relationship management (CRM) systems. Their job is to make sure the software works smoothly, supports business processes, and ultimately improves customer relationships. They work...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) systems have become essential for businesses of all sizes. Whether you’re struggling with sales, managing customer data, or improving collaboration between teams, a CRM system can transform the way you work. But why do you...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) software is a vital tool for businesses looking to manage customer interactions, automate sales and marketing, and streamline their operations. Whether you’re a small business owner or part of a larger enterprise, CRM...
by fieldsoftltd | Mar 21, 2025 | CRM Information
What Is the Recommended CRM? The Answer Might Surprise You Many businesses struggle to find the recommended CRM for their needs. With so many options—Zoho CRM, Salesforce, Notion, SugarCRM, and Zoho One—it’s easy to feel overwhelmed. But here’s the truth: There is no...
by fieldsoftltd | Mar 3, 2025 | Uncategorised
Customer Relationship Management (CRM) has evolved beyond a simple database for storing contact details. Today, modern CRM systems integrate artificial intelligence (AI) and emerging technologies like blockchain, voice assistants, and the Internet of Things (IoT) to...
by fieldsoftltd | Feb 23, 2025 | Uncategorised
Customer loyalty and retention are the backbone of a sustainable business. While attracting new customers is essential, long-term success comes from retaining existing ones. Studies show that increasing customer retention by just 5% can boost profits by 25% to 95%....
