by fieldsoftltd | Jan 28, 2026 | Uncategorised
If you are planning to select a new CRM system, you need more than feature lists and glossy demos. Many businesses choose software that looks impressive but fails to support real work. This guide explains how to select a new CRM system using practical,...
by fieldsoftltd | Dec 29, 2025 | Uncategorised
Every year your CRM drifts further from what your business actually needs. Old fields accumulate, data goes stale, automation breaks, and users start working around the system. Without a structured CRM health check, your CRM becomes a liability not an asset. This...
by fieldsoftltd | Sep 9, 2025 | Uncategorised
FieldSoft’s Managing Director, Bradley Field, attended Zohoholics Birmingham on the 8th and 9th September. This two-day event brought together Zoho customers, partners, and product teams to share knowledge, explore new developments, and discuss the future of...
by fieldsoftltd | Jun 16, 2025 | Uncategorised
Introduction CRM software isn’t just a digital address book. It’s the brain of your customer relationships, sitting at the core of how modern businesses sell, market, support, and grow. Whether you’re a business owner trying to scale, a sales director looking...
by fieldsoftltd | Jun 12, 2025 | Uncategorised
AI is dominating LinkedIn News right now, with headlines like “AI eliminates entry‑level jobs” grabbing attention. But before we panic, let’s break down what’s really happening and what it means for your career. 1. What the Numbers Say About AI and Early Careers...
by fieldsoftltd | May 27, 2025 | Uncategorised
Do you need a Zoho CRM field usage audit? If your CRM feels messy, you’re not alone. This is why we developed our Zoho CRM field usage audit. Most businesses customise their Zoho CRM over time. It starts small: a new field here, a layout tweak there. Then things...
by fieldsoftltd | May 25, 2025 | Uncategorised
AI is transforming CRM systems, but businesses must ensure they use it responsibly. At FieldSoft, we help companies optimise CRM platforms, ensuring transparency and trust when adopting AI. This post explains how AI-driven CRM systems promote transparency and how...
by fieldsoftltd | May 20, 2025 | Uncategorised
Choosing a CRM system isn’t just about features, it’s about choosing a platform that fits how your business actually works. Both Zoho One and HubSpot offer strong CRM capabilities, but they approach the problem in very different ways. Here we are going to see Zoho One...
by fieldsoftltd | May 4, 2025 | Uncategorised
When businesses look to streamline their customer relationship management (CRM) processes, Salesforce and HubSpot often top the list. Both platforms offer robust CRM solutions, yet they cater distinctly to different types of organisations. Many businesses are...
by fieldsoftltd | Apr 24, 2025 | Uncategorised
Responsible AI in CRM: Balancing Innovation and Oversight Artificial intelligence is no longer a futuristic concept. It’s already at the core of how modern CRM systems function — from forecasting pipeline activity to suggesting next best actions. But as this...