by fieldsoftltd | Mar 22, 2025 | Uncategorised
A CRM consultant is someone who helps businesses get the most out of their customer relationship management (CRM) systems. Their job is to make sure the software works smoothly, supports business processes, and ultimately improves customer relationships. They work...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) systems have become essential for businesses of all sizes. Whether you’re struggling with sales, managing customer data, or improving collaboration between teams, a CRM system can transform the way you work. But why do you...
by fieldsoftltd | Mar 21, 2025 | Uncategorised
Customer Relationship Management (CRM) software is a vital tool for businesses looking to manage customer interactions, automate sales and marketing, and streamline their operations. Whether you’re a small business owner or part of a larger enterprise, CRM...
by fieldsoftltd | Mar 21, 2025 | CRM Information
What Is the Recommended CRM? The Answer Might Surprise You Many businesses struggle to find the recommended CRM for their needs. With so many options—Zoho CRM, Salesforce, Notion, SugarCRM, and Zoho One—it’s easy to feel overwhelmed. But here’s the truth: There is no...
by fieldsoftltd | Mar 3, 2025 | Uncategorised
Customer Relationship Management (CRM) has evolved beyond a simple database for storing contact details. Today, modern CRM systems integrate artificial intelligence (AI) and emerging technologies like blockchain, voice assistants, and the Internet of Things (IoT) to...
by fieldsoftltd | Feb 23, 2025 | Uncategorised
Customer loyalty and retention are the backbone of a sustainable business. While attracting new customers is essential, long-term success comes from retaining existing ones. Studies show that increasing customer retention by just 5% can boost profits by 25% to 95%....
by fieldsoftltd | Feb 16, 2025 | CRM Tips
A great customer experience is the backbone of any successful business. Yet, many companies unknowingly develop bad Customer Relationship Management (CRM) habits that drive customers away. If your CRM strategy isn’t helping you retain customers, it might be time...
by fieldsoftltd | Feb 8, 2025 | CRM Tips
Companies that truly understand their customers’ behaviours, preferences, and pain points are the ones that foster loyalty, drive repeat business, and ultimately achieve long-term success. But how can businesses gain this level of insight? The answer lies in CRM...
by fieldsoftltd | Jan 26, 2025 | Uncategorised
Customer Relationship Management (CRM) systems are the backbone of modern businesses, enabling organisations to manage interactions with current and potential customers, streamline operations, and drive growth. However, merely implementing a CRM system isn’t enough;...
by fieldsoftltd | Jan 19, 2025 | CRM Tips
In a competitive business landscape, leveraging every tool at your disposal is vital to gaining an edge. Yet, many businesses fail to take full advantage of their CRM system’s capabilities. Beyond the basics of contact management and deal tracking, CRMs offer a...